cb9996 Privacy Policy

Introduction and Purpose of This Policy

cb9996 is a safe and reliable online casino and betting platform operated for users in Bangladesh. This privacy policy ("Policy") clearly explains what kinds of personal information we collect, how we collect it, what purposes we use it for, who we share it with, and how we keep that information secure.

By registering with cb9996 or using its services, you agree to all the terms of this privacy policy. If you disagree with any term, please stop using our services and contact our support team.

We may update this policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. As a cb9996 user, it is your responsibility to review this policy regularly.

The information we collect do

cb9996 collects various types of information to provide its services, ensure security, and improve the user experience. This information may be collected directly from the user or through automated technology.

2.1 Information You Provide Directly

When you register with cb9996 or use its services, you provide the following information directly:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and contact details
• Username and password
• National ID or passport number (for KYC verification)
• Payment-related information — such as bKash, Nagad, Rocket, Upay or bank account details
• Information provided when submitting support requests via live chat or email

2.2 Automatically Collected Information

When you use the cb9996 website, some information is collected automatically:

• IP address and device type
• Browser name and version
• Date, time, and duration of website visits
• Information on pages visited and navigation patterns
• Data collected from cookies and similar tracking technologies
• Game play history, bet amounts, and transaction records

2.3 Information Received from Third Parties

For identity verification, fraud prevention, and payment processing, cb9996 may sometimes receive information from trusted third parties, such as payment processors or identity verification agencies.

Purpose of Using Your Information

cb9996 uses collected information strictly for specific and lawful purposes. We do not use your information for unnecessary or improper purposes in any way.

3.1 Service Operation and Improvement

• Account creation, management, and verification
• Providing casino games, betting, and other services
• Processing deposits and withdrawals (bKash, Nagad, Rocket, Upay, and bank transfers)
• Managing bonuses and promotional offers
• Analyzing and improving the user experience
• Identifying and resolving technical issues

3.2 Security and Compliance

• Preventing fraud, money laundering, and illegal activity
• Age verification — ensuring access only for users aged 21 and above
• Completing the KYC (Know Your Customer) process
• Monitoring account security and preventing unauthorized access
• Enforcing responsible gambling policies

3.3 Communication

• Sending transaction confirmations and notifications
• Providing customer service and support
• Informing users about policy changes or important updates
• Sending promotional information with the user's consent

Information Sharing and Disclosure

cb9996 does not sell or rent your personal information to third parties. However, information may be shared in specific situations to provide services and meet legal obligations.

4.1 Service Provider Partners

Information may be shared on a limited basis with selected third parties for payment processing, identity verification, data analysis, and technical support. These partners are contractually obligated to comply with cb9996's privacy policy.

4.2 Legal Requirements

cb9996 may be required to disclose information when necessary due to a court order, government directive, or legal obligation.

4.3 Business Transfers

In the event of a merger, acquisition, or asset transfer involving cb9996, user information may be transferred. This privacy policy will remain in effect in such cases.

Cookies and Tracking Technologies

cb9996 uses cookies and similar technologies to operate the website smoothly and improve the user experience.

5.1 Types of Cookies

• Essential Cookies: Necessary for the basic functionality of the website — maintaining login sessions, security authentication, and so on.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Used to understand how users interact with the site and to improve our services.

5.2 Cookie Controls

You can manage cookies by changing your browser settings. However, disabling essential cookies may affect some important functions of the website.

Data Security Measures

cb9996 places the highest priority on the security of your personal information. We use industry-standard technical and administrative security measures.

6.1 Technical Security

• SSL (Secure Socket Layer) encryption — all data transmissions are secured
• Sensitive data stored with AES-256 encryption
• Two-Factor Authentication available
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems
• Payment card details and payment PINs are not stored on our servers

6.2 Administrative Security

• Staff access to personal information is limited to the minimum required
• Regular staff training on privacy matters
• A rapid response plan in place for data breach incidents

Data Retention Period

cb9996 retains your personal information only for as long as necessary or legally required.

• Active account information — retained for as long as the account remains active.
• Transaction and financial records — retained for the period required by audit and legal obligations.
• KYC verification documents — retained for the period required by regulatory requirements.
• Even after an account is closed, some information may be kept for a limited period for fraud prevention and legal compliance purposes.

Once the retention period expires, information is securely deleted or anonymized so that the individual can no longer be identified.

Your Rights and Options

cb9996 respects the right of users to maintain control over their personal information. Your rights are outlined below:

8.1 Right to Access and Correct Information

You have the right to view the personal information stored in your account and to request the correction of any inaccurate information. This can be done through your account settings or by contacting our support team.

8.2 Right to Request Deletion of Information

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations or legitimate business requirements.

8.3 Right to Opt Out of Promotional Communications

You may stop receiving promotional emails or notifications at any time. However, transaction and security notifications cannot be turned off, as they are part of the service.

8.4 Right to Close Your Account

You may request to close your cb9996 account at any time. For more information, visit our Responsible Gaming page or contact our support team.

Protection of Minors

cb9996 strictly prohibits all services for anyone under the age of 21. We never knowingly collect personal information from minors. Age verification is mandatory at the time of registration.

If we become aware that a minor has opened an account using false information, that account will be closed immediately and all associated data will be deleted.

Policy Changes and Updates

cb9996 may periodically review and update this privacy policy. Changes may occur due to updates to our services, the introduction of new technology, or legal requirements.

For significant changes, a notification may be sent to the registered email address or clearly announced on the website. Continued use of cb9996 after changes have been made will be taken as your agreement to the revised policy.

Contact and Support

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. The cb9996 support team is always ready to assist you.